By using the Replikatie platform, you acknowledge that you have read, understand, and agree to these Terms of Service.

Terms of Service

Last Updated: June 11, 2026

These Terms of Service ("Terms") govern access to and use of the Replikatie platform, including the website, web application, browser extension, and related services (collectively, the "Platform") by subscribers and their team members ("you" or "User"). The Platform is owned and operated by Replikatie ("Replikatie," "we," "us," or "our"). By registering for an account, starting a trial, purchasing a subscription, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree, you may not access or use the Platform.

1. Eligibility and Account Registration

1.1 Eligibility. You represent and warrant that you are at least 18 years of age and legally authorized to enter into binding agreements on your own behalf and, if applicable, on behalf of the organization you represent.

1.2 Account Registration. You must create an account to use the Platform. You agree to provide accurate, current, and complete information and to keep your account information up to date.

1.3 Account Security. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify Replikatie immediately of any unauthorized use or suspected security breach.

2. Use of the Platform

2.1 Permitted Use. The Platform may be used solely to create templates, manage sales personas, generate and send outbound email, track responses, and perform related sales-outreach activities for legitimate business purposes.

2.2 Prohibited Conduct. You agree not to:

Violate any applicable law or regulation, including anti-spam laws (CAN-SPAM, CASL, GDPR, etc.).
Send unsolicited bulk email, deceptive content, malware, or harassment.
Misrepresent your identity, employer, or affiliations.
Interfere with or disrupt the operation or security of the Platform.
Attempt to gain unauthorized access to any systems, data, or accounts.
Scrape, reverse engineer, or extract data from the Platform other than your own.
Use the Platform to compete with Replikatie or to build a competing product.

2.3 Compliance with Email Provider Rules. You are responsible for complying with the terms of service and sending limits of any third-party email provider (such as Gmail or Outlook) you connect to the Platform.

3. Subscriptions and Fees

3.1 Plans and Trials. Access to the Platform requires an active subscription. We may offer a free trial period; once it ends, your subscription will automatically renew at the then-current rate unless you cancel.

3.2 Payment Methods. Payments are processed through Stripe. You represent that you are authorized to use the payment method you provide.

3.3 Renewals and Cancellation. Subscriptions automatically renew for successive billing periods until cancelled. You may cancel at any time from your account; access continues through the end of the paid period.

3.4 Refunds. Except as required by law or expressly stated in writing by Replikatie, subscription fees are non-refundable, including for partial billing periods or unused features.

3.5 Taxes. You are responsible for all applicable taxes, fees, and charges arising from your use of the Platform.

4. Your Content

4.1 Ownership. You retain ownership of all templates, prospect data, drafts, and other materials you submit or generate using the Platform ("User Content"). You grant Replikatie a limited, non-exclusive, royalty-free license to host, process, transmit, and display User Content solely to operate and improve the Platform for you.

4.2 Accuracy and Compliance. You are solely responsible for the accuracy, completeness, legality, and compliance of all User Content, including consent to contact recipients on your prospect lists.

4.3 AI-Generated Output. The Platform uses AI models to assist with drafting and replying. AI output may contain errors. You are responsible for reviewing any AI-generated content before it is sent.

5. Role of Replikatie

5.1 Software Provider Only. Replikatie is a technology provider. We are not a party to your relationship with any prospect, recipient, customer, or third-party email provider.

5.2 No Guarantee of Results. Replikatie does not guarantee any specific sales, reply rates, deliverability, or business outcomes.

6. Availability and Support

6.1 Availability. The Platform may be unavailable from time to time due to maintenance, upgrades, or circumstances beyond our reasonable control.

6.2 No Warranty of Uptime. Replikatie does not guarantee uninterrupted or error-free operation of the Platform.

7. Intellectual Property

7.1 Replikatie IP. The Platform, including all software, designs, text, trademarks, and the "Katie" brand, is owned by Replikatie or its licensors and is protected by intellectual property laws.

7.2 Restrictions. You may not copy, modify, distribute, reverse engineer, or create derivative works from the Platform except as expressly permitted by law.

8. Confidentiality and Data

8.1 Confidentiality. Each party will protect the other's confidential information with reasonable care.

8.2 Data Security. Replikatie implements commercially reasonable administrative, technical, and physical safeguards, but does not guarantee absolute security.

9. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, REPLIKATIE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REPLIKATIE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM. IN NO EVENT SHALL REPLIKATIE'S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO REPLIKATIE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Replikatie and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of or related to your use of the Platform, your User Content, the recipients you contact, or your violation of these Terms or applicable law.

12. Termination

12.1 By You. You may stop using the Platform and cancel your subscription at any time from your account settings.

12.2 By Replikatie. We may suspend or terminate your access for violation of these Terms, misuse of the Platform, non-payment, or to comply with legal requirements.

12.3 Effect of Termination. Upon termination, your right to use the Platform ends. We may delete your User Content after a reasonable retention period as described in our Privacy Policy.

13. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. Venue for any dispute shall lie in a court of competent jurisdiction located in Delaware.

14. Changes to These Terms

Replikatie may update these Terms from time to time. Continued use of the Platform after changes become effective constitutes acceptance of the revised Terms. Changes will be posted here with a revised "Last Updated" date.

15. Contact Us

For questions, requests, or concerns about these Terms, contact us at legal@replikatie.com.